G E N E R A L . F A Q s

  • My address is: 21 Pilgrims Way, Laverstock, Salisbury, SP1 1RZ

    My salon is located in my cosy cabin at the end of my back garden.

  • Please park on the street (but please not outside number 15).

    Alternatively, you can park in front of our garage at the rear of the house.

  • Please come to the rear of the house to the back gate.

    Please ring the doorbell and wait to be greeted.

  • Please arrive on time for your appointment. Unfortunately, I do not have a waiting reception area.

    Please note, if you are 15 mins or more late for your appointment, it will be automatically cancelled and you will be charged in full.

  • Here's a link to my online booking system, on a website called Fresha.

    It's easy to use, simply select the service you would like, and proceed through to payment.

  • You will be asked to confirm your booking with your card on my booking system.

    This is to protect against ‘no shows’, failure to do this may result in your appointment being automatically cancelled.

  • Please give at least 48 hours notice to cancel an appointment, less than 48 hours notice will incur a 50% late cancellation fee.

  • Yes, I do! If you would like to purchase a voucher for a loved one, please visit this link here.

  • I have a new limited edition treatment every month.

    Please check my booking system here to learn what this month's special is.

  • I do not have a policy, however if you want to enjoy full relaxation during your treatment, I highly recommend switching it off or putting it into aeroplane mode.

  • Unfortunately no, the salon is small and impractical for a child. I also like to focus on your exclusive experience whilst you are in the salon.

  • Yes, more than likely. Bertie, my little dachshund, loves to snuggle under his blankets in his salon bed.

    He also likes to run around the garden so I do have to be extra cautious about him escaping when the gate is open.

  • Please do not worry, there is a toilet located inside the salon.